Delete your account
Sign-in stops at once; your account goes to a 30-day trash and is then erased or anonymized.
- 1
First download the sealed PDFs you need — see Export your data.
- 2
Write to privacy@socialdna.app from the email address of your account, with the subject "Delete my MyESign account". We confirm it is you before acting.
- 3
When we delete it, you can no longer sign in, and you leave every team. A company that you created alone goes to the trash with your account.
- 4
After 30 days in the trash, the account is erased or anonymized, except what the law requires us to keep (for example billing records).
- 5
Signed documents may need to stay available to the other parties and as evidence — see Privacy Policy §6. A delete button inside MyESign is coming soon.
Still need help?
Our team answers by ticket and email.