Contact support

Open a ticket from your account, or email us.

1
Signed in? Open a ticket in Support — tell us the envelope number (ES-…) and what happened.
2
No account (for example, you are a signer)? Contact the business that sent you the document, or write to privacy@socialdna.app.
3
Privacy and data requests: privacy@socialdna.app — see Privacy Policy §12.

Tip: Never send us passwords, API keys or full card numbers.

Still need help?

Our team answers by ticket and email.